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KOMADEKI Apps / Japan Trip Checklist

TRAVEL PREPARATION SUPPORT

Japan Trip Checklist
Support

Find answers about checklist progress, purchase restoration, and the scope of the travel information.

FREQUENTLY ASKED QUESTIONS

FAQ

Open a question to read the answer. If the problem remains, use the contact section below.

Progress, purchases, and travel information

Where is my checklist progress stored?

Completed items, favorites, and preferences are stored on your device. Purchase availability is verified through the App Store. The app does not require an account or provide cloud sync.

How do I restore my purchase?

Use Restore Purchases in the app while signed in with the same Apple Account used for the original purchase.

What is included in the checklist?

The app includes 100 practical travel checks organized by timing, place, and need. You can try the initial items for free and unlock the full checklist with an in-app purchase.

Can deleted progress be recovered?

No. If local app data is deleted or the app is removed, progress that was not otherwise backed up cannot be restored.

Is the travel information official advice?

The checklist is general planning information. Always confirm current immigration, transport, health, and safety requirements with the relevant official organizations.

CONTACT

Still need help?
Tell us what happened.

Include the details below so we can understand the issue accurately.

Email support

contact@komadeki.com

Please include

  • Device model
  • OS version
  • Japan Trip Checklist app version
  • Screen and steps where the issue occurred
  • Displayed message and approximate time

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